Terms and Conditions

Company Information

“EnaxMart” is a company incorporated under the Companies Act, 2013 with its registered office at 645A/1251, Saraswatipuram, Janakipuram Ext, Lucknow, Uttar Pradesh, India, 226021 The domain name www.enaxmart.com is owned by the Company. The Company holds a FSSAI license, bearing no.: 22720102000134. The company holds a GST License, bearing no.: 09AAFCE9059F1ZC It is strongly recommended that you read and understand the below ‘Terms and Conditions’ carefully, as by accessing this site, you agree to be bound by the same and acknowledge that it constitutes an agreement between you and the Company i.e. EnaxMart Private Limited. Should you have any clarifications regarding any of the stated conditions, please do not hesitate to contact us at info@enaxmart.com

Services Overview

The company is an online company grocery store allowing the consumers to shop for their daily essentials with utmost ease. The company offers great deals on all the hosted brand such as Saffola, Fortune, Nestle, Mother Dairy, Pepsi, Colgate, Dabur, Surf Excel, Amul, Patanjali, Aashirvaad, Maggi, Vim, Haldiram, etc. It hosts a wide range of products such as Personal Care, All-purpose cleaning, baby care, pet care, packaged food, grocery, beauty and wellness, etc. The company allows for a very convenient shopping experience The company is piloting in Lucknow, the city of Nawabs, and has plans to expand across India.

Account & Registration Obligations

All shoppers are suggested to register and login for placing orders on the Site. Since the company delivers orders at the customers doorsteps, it is vital the delivery address is always maintained correct. By agreeing to the terms and conditions, the shopper agrees to receive promotional communication and newsletters upon registration. The customer can opt out either by unsubscribing or by contacting the customer service.

Eligibility

Services of the Site would be available to only select geographies in India. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited.

Pricing

The Company would ensure that prices of all products offered for sale are true and correct. However, there are times when certain products might indicate inaccurate details due to typing error, technical issues or due to information provide from the suppliers. In all such cases, the company would cancel the order and refund the paid amount back to the consumer. All the products listed on the Site will be sold at the marked price, which would be NEVER be more than the MRP (Maximum Retail Price). The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Any special deals would be indicated on the product listing page at an appropriate place on the site.

Cancellation, Return & Refunds

The order can be cancelled any time before the order has been “Dispatched”. Reach out to the company’s customer care team for cancellation. In case the amount has been paid, a refund would be initiated to the account used for purchase. We have a "no questions asked return policy" which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality of the product. We will take the returned product back with us and issue a credit back to the account used for purchase. While we are going through COVID-19 situation, we strongly encourage to check the product at the time of delivery. To reduce the touchpoints, we do not take return orders after successfully delivering the products. This is until further notice. We would revisit this after the end of the pandemic.

Delivery Policy

The company delivers any order across Lucknow above the defined threshold of Rs 500. The delivery timing would be depending on several scenarios (such as customer location, order value, time of order, etc), however, the delivery time would not exceed 48 hours irrespective of the stated conditions. We take utmost care of COVID-19 situation and aim to reduce the touch points as much as practically possible.

Offer Rules

2020 September end offer

This offer is only valid between 25th September 2020 and 3rd October 2020.

Disclaimer

EnaxMart Private Limited maintains this website to provide information to the internet community. The information provided here may change from time to time without any prior notice. All the information is provided by www.enaxmart.com is for general purpose only and is the property of EnaxMart Private Limited. We give our full efforts to keep the information on the website updated and correct. There is no type of representation made from us nor do we provide any warranties of any kind, whether express or implied, in relation to the accuracy, availability, suitability, reliability with respect of the information, product, services, or related matter contained on the website. Therefore, the information used by you is solely at your own risk. We shall not be responsible or liable in any case for any loss or damage including indirect or consequential loss or damage, or any loss or damage whatsoever caused due from loss of data or profits arising out of, or in connection with, the use of this website. You can also visit or link to other website which is not our property when you are using our website. We have no control nor will we be responsible over the nature, content displayed and availability of information of those sites. The inclusion of any links which are displayed on our website does not mean that we are recommending or promoting the views expressed within them. We are trying our best to keep the website up and function smoothly. However, EnaxMart Private Limited is not liable or responsible for the website being unavailable for a temporary period due to some technical problems which cannot be controlled by us.